Utair Cancellation Policy – 2022[updated]

Utair allows passengers to cancel a flight with low fees. This makes the airline a great choice for travelers who frequently encounter unexpected circumstances.

What would you do if your flight was cancelled? We’ll tell you about the rules airlines have around cancelling flights and why it might be confusing. Plus we’ll tell you how much Utair wants for a cancelled ticket and we’ll share advice on what other airlines are like

Utair Ticket Cancellation Guidelines

Different age rules will be applied for children under 5 years old and seniors. Children under 5 get discounts, so when the number of passengers exceeds one hundred for a particular date, regardless of fare condition, children under 5 will receive 50% off of their fee.

Minimum Economy

  • The fare is completely non-refundable.
  • However, you can cancel or request a change of your flight to another provider within 24 hours.
  • These taxes and fees are only refundable when they are specifically marked as being refundable.

Optimum Economy

  • Fully unutilized/unflown/unused flight tickets are refundable.
  • Utair cancellation may apply.
  • After the departure date, the ticket will automatically be canceled and a no-show fee will be deducted
  • We inform you of the details when your ticket gets partially used. Sometimes, though, all or only part of what you paid will be refunded.

Premium Economy

  • If you’re not satisfied with the fares and don’t want to travel, you can ask for a refund.
  • Cancellations must be requested before departure. Otherwise, the ticket may not be refunded because of no fault of the passenger, who will not be able to travel.


  • The fare is refundable. 
  • You can cancel and claim a refund if we’re not able to get you to your destination by the planned departure date.
  • The passenger (or he) won’t be provided with a refund if the passenger unexpectedly fails to show up on time.

Utair 24 Hour Cancellation Policy

Under the guidelines of Utair’s cancellation policy, you have the option to cancel the reservation and claim the entire ticket value as part of your refund. No cancellation fee will apply. The refund will only be provided – if – 

  • If you request cancellation within 24 hours of your purchase, we will refund the cost of your item.
  • The contract explicitly states that the customer must cancel 7 days before the day of departure.
  • A single booking reference with 9 or fewer passengers must not contain more than 9 passengers.
  • Your request for flight changes after the person who booked your ticket has already made their trip will not apply in 24 hours.

How to Cancel a Utair Flight Ticket?

The Utair airlines provides online cancellation through its mobile app, while you can also talk to the airline’s staff over the phone.

Cancel Flight Ticket Online

The easiest way to find the app you need for your phone is to visit our website and download the mobile app from the iOS or Google PlayStore.

Utair Cancel Flight Ticket Online
  • Go to the online booking site, enter the flight booking information and retrieve your flights easily.
  • Tap on the button that needs to be changed in the menu.
  • When you select to cancel the flight, we will refund the cost of your ticket. You will get an email or sent a message on your software to tell you when that has happened.
  • Depending on cancellation fees, an individual’s refund will be calculated in different ways.
  • Users are asked to confirm their selection before the cancellation process. The email is sent to the registered email address.

Cancel Flight over the Phone

For flights that are not purchased online, you can call the airline’s helpline to speak with their airline representative and consult the latest travel policies.

Utair Airlines Refund Policy

If you purchase a ticket through the airline’s booking channels, your reservation is guaranteed to be genuinely accepted and approved by their airline representatives. You are also entitled to a full refund if you cancel within 24 hours of the purchase or have an issue with the flight option or reservation arrangement that was authorized by .

  • If your booking does not happen, you will get a refund minus the airline’s penalty.
  • If you booked your vacation with a third-party, such as an airline ticket vendor, you should check the original point of purchase (meaning the airline) to be sure that they’re able to refund you or help with flight changes.
  • Airline policies related to cost and refundability vary, but you can get your money back as long as the original terms of your ticket allow for it.
  • The airline issues refunds in 1 billing cycle or less. Your refund is reflected on your credit card statement by the time you get your bill in 5- billing cycles.
  • For the bookings made with a debit card, your money will be refunded according to our usual processing times in 10-15 business days.
  • Within three weeks after the departure date, a refund will be provided by issuing a cheque in the name of the ticketed passenger or person who paid for the ticket.

Utair Cancel Flight Compensation

Utair Cancel Flight Compensation

The UTair cancellation policy will contact you if there is a flight delay. Otherwise, if you agree to it, the airline will not offer compensation. In case the flight doesn’t me well with your plans, you can request a refund of any unused tickets.

In case your flight is delayed, you will be offered benefits. Such as food vouchers or phone credit

Flight delayWhat will the airline offer you?
2 to 4 hoursOffers meals and refreshments
4 to 6 hoursMeals as well as access to communications
More than 8 hoursHotel accomodation and airport transfer

Utair Cancellation Fees

As per Utair cancellation fee, airlines do not generate any fees for postponed flights within 1 days of purchase. However, the cancellation only applies beyond 24 hours from the purchase contract, and varies with the ticket type and class of service booked

Minimum EconomyOptimum EconomyPremium EconomyBusiness Class
Ticket cancellation (in USD)Not allowedNot allowed200200
no-show cancellationNot allowedNot allowedNot allowed250
Reservation ClassF, Z, P, K, L, H, V, O, U, X, R, B, N, G, W, E, S, T, YF, Z, P, K, L, H, V, O, U, X, R, B, N, G, W, E, S, T, YF, Z, P, K, L, H, V, O, U, X, R, B, N, G, W, E, S, T, YA, D, J, С

Utair airlines customer service policies are easy to understand. Regardless of how much time is left before your flight leaves, you can cancel your trip and still retain the booking value.

Yes, now you do have the final word in all cancellations, not just by Utair airline. Now all passengers should consider before they cancel, how much value they get out of their booking. Or, in case they change their mind and want to reschedule when the next flight has a lower price.

Utair Cancel Flight Policy – Frequently Asked Questions (FAQs)

The airline’s website provides multiple ways to book a flight or change your reservation. You can also quickly speak to customer service via phone.

Airlines have a penalty if you change your reservation. For the Standard Class and Business Class arrivals, there is no penalty for changing your seat. If you need to change your reservation to an aircraft type not available on the original reservation, you may be charged a penalty of 200 USD. The Minimum Economy and Optimum Economy are ineligible for cancellation as they’re reserved with changeable fares.

You can access your flight information through the Utair mobile app. You also receive notifications by email if there are any changes to your reservation.

You can cancel the reservation and receive a full refund up to 24 hours after it is purchased. There will be no cancellation fee if you cancel during that time period.

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