Jetstar Airlines Cancellation Policy – 2022[updated]

People who want to delay travel due to the increased Covid-19 cases and want to save money in the process should refer to the Jetstar Airlines cancellation policy. The airline’s customer service lets users earn rewards while they navigate the entire cancellation process. This is why we have created this guide on how to cancel a Jetstar booking.

Key Highlights: Jetstar Airlines Cancellation Policy 

  • No refunds are available when purchasing tickets from an illegal portal.
  • Passengers who purchase airline tickets with a refundable option are entitled to a full refund, even after the risk-free date has expired.
  • When passengers book with non-refundable or standard fare tickets, they need to cancel within 24 hours in order to get their money back. The one exception is that if the departure date is seven or more days after booking, they won’t be able to get their money.
  • According to Jetstar Airlines cancellation policy, passengers should cancel their reservation if they do not meet the risk-free cancellation provision.
  • Airlines may have a fee to release your reservation. The American Airlines booking cancellation page is one simple example.
  • In addition to the cancellation fees required by regulations, passengers have to pay processing fee if they cancel their online tickets.
  • Jetstar Airlines provides travelers with travel vouchers when their flights are canceled due to the border restrictions. Passengers may request a full refund, but the airline has the option to settle on another terms if they review the Jetstar cancellation policy.

Jetstar 24 Hour Cancellation Policy

Regarding the concern of not getting back on time or cancelling the trip, all passengers should be able to cancel their travel. The only thing that must happen before is making sure to find out how free cancellation charges are.

  • With Jetstar tickets, you have a great chance to modify your error for free, but you may need to pay cancellation charges if you’re unable to get a refund for the ticket at the authorized avenues.
  • Even though the fare ticket is non-refundable, Jetstar will not charge any cancellation fees on tickets purchased 24 hours before their flight.
  • You must keep a few rules in mind if you plan to ask for your money back. These rules include: only buying from the official centres, cancelling at least one week before the flight’s departure date, and cancelling your flight tickets within 24 hours of purchase.
  • Purchase tickets from the official centers. 
  • Cancelling a ticket at least one week before the flight’s departure date is best.
  • If you want to cancel a purchased ticket within the first 24 hours of purchase, do that here
  • Purchase tickets from the official centers. 
  • Need to cancel your ticket? There’s never a good time to cancel your flight.
  • If your scheduled tickets need to be cancelled, they can be cancelled within 24 hours of purchase.

Jetstar Booking Cancellation Fee

If you haven’t cancelled your Jetstar booking by the time specified by Jetstar, and have been unable to do so at no cost, you’ll need to pay a cancellation fee. Here’s more information on the different categories of fares.

  • There is a three-month risk-free period. After that, ticket holders are not eligible for a refund unless the tickets were bought by credit card or they paid with PayPal.
  • Travel is an important aspect of modern life, and Jetstar helps people find things that fit their travel lifestyle. For those who would like to control the reservation process into their own hands, Starter Fare ticket holders who are entitled to Flex bundle plans can cancel their reservations within the deadline, who will only lose forfeited Jetstar Vouchers for future travel changes if they cannot change the plans.
  • People who purchased tickets between December 1, 2017 and January 31, 2018 can have a refund when they cancel. It will take up to 5 working days for the refund to be processed. There is a 10% fee that any refunds received goes towards.
  • Domestic flights from Australia and New Zealand – AUD $50
  • International flights with Jetstar Asia: SGD $50
  • The average flight between Australia and New Zealand is $50 but there are cheaper flights on fares24!
  • Domestic flights in Japan: JPY ¥ 3,000
  • Book a long haul flight right now with Jetstar Airways for AUD $50 or KRW ₩61,500!
  • Jetstar Japan offers flights from Japan to various destinations in Asia. They offer multiple route options, making it easier for those who want to travel but don’t need to fly long distances.
  • There is a price for domestic flights in Australia and New Zealand at about $50.
  • International flights with Jetstar Asia: SGD $50
  • Australians can buy single flights between Australia and New Zealand for fifty Australian Dollars.
  • Domestic flights in Japan: JPY ¥ 3,000
  • Jetstar Airways is a low cost airline. Travel internationally on Jetstar Airways for only $50 or KRW ₩61,500.
  • Japan has international flights for an affordable price with Jetstar Japan. It’s JPY ¥3,000 / VND 900,000₫

Jetstar Flight Cancellation Methods

Jetstar Flight Cancellation

You can easily cancel your flight with a brief knowledge of Jetstar Airlines cancellation policy. For easily canceling your flight, Jetstar Airlines offers multiple methods to complete the ticket process. For providing travelers with peace of mind, the carrier offers cancellation services throughout the year.

Jetstar Flight Cancellation Online Methods

Jetstar provides a way to cancel your flight online. Online cancellations can be done fast, easy and let you save time, energy, and money with the peace of mind of never having to go through the hassle of finding a foreign ATM and going through customs again.


  • There are several options for getting the latest in news and information. Find the one that best suits your needs
  • You must sign-in before accessing your account. To avoid access problems, click on the sign-in tab to finish the registration process.
  • Create an account at My Flyer Rewards. Enter your code and then add the person you’re with as your traveling companion.
  • The system will fetch the details.
  • When a flight is no longer going to happen, cancel it through our website. Choose the next most affordable flight with us.
  • Select the reason.
  • Find a product or service in the website and then review it to see what type of reviews the business has.
  • Following a Jetstar Airlines cancellation, the system helps determine if you are eligible for a refund and provides details about the company’s policy.
  • If you do not want to fill out a cancellation form, then be sure to read the rules and requirements before submitting your response.

If you are unable to get a refund for your flight due to the Jetstar cancellation fee, it will be calculated after deducting the refund value from the total fare, and you will gain more of it in only a few days.

  • Credit cards are accepted at our store.- In 7-10 business days, you’ll receive your order.
  • Payment is done quickly using different ways to accept payments, such as credit cards, PayPal or other options available.

Cancellation through the official email address

If you experience an error when canceling a ticket, you can cancel the ticket via email (or online). To do this, please make note of your tracking number, then contact us using that number for further instructions.

  • Open your webmail app or portal.
  • Complete the sign-in process.
  • Open the Mailbox, Format:-To- official email addressBody- Details about the flight (confirmation code, passengers name, and all other flight details)and mention reason for cancellationFrom- your email address
  • To- official email address
  • We provide you with all the information about your cancelled flight. I need to submit a call to our customer service department however there was no one available today.
  • From- your email address
  • Focusing on reliability, we provide customers with service where they can send in information and let us make a judgement on their behalf.
  • To- official email address
  • Here we’re providing the complete information about a flight’s (complete with confirmation code, passengers name, and all other flight details) or notice of cancellation.
  • From- your email address

Note: If you booked your ticket on our e-ticket website, you can cancel it before departure. Your request will be documented in the booking system and will be sent to the airlines by email. They might take a few days to acknowledge. In order to reduce the costs of your flight, we will issue you a refund. The refund amount will be calculated in accordance with Jetstar Airlines cancellation policy. You will receive notification of your departure cancellation and refund on your registered IDs, so make sure that it is active to avoid any worries

Jetstar Flight Cancellation Offline Methods

When travelers want to cancel their airline reservations, they can contact the Jetstar customer service for help. There are also options for handling cancellations offline like through the airport counter, online, or by phone so that both you and the airline are refunded fully.

You have the option to cancel your reservation at the airport counter or official airport outlets because of travel delays and cancellations.

Cancellation at the Airport counter or Official airline outlets can be a hassle if you are in a hurry. Many consumers prefer not to deal with this inconvenience as much as they can.

  • Visit the nearest outlet.
  • Fill the Jetstar refund request form.
  • Mention all the required details.
  • Review it.
  • Submit the form.
  • The agent will calculate the monetary compensation for the Jetstar Airlines cancellation policy after she reviews them.
  • We offer an auto-adjusting cancellation fee because we know when people make a change for their plans, it isn’t always easy to cancel.

Note: The refund value will be calculated after deducting the Jetstar cancellation fee from the total fare. You will gain a refund in the following days–

  • Customers can easily make a payment with their credit cards for products that are available for purchase.
  • We accept payments through other modes. You can pay within 21 to 30 days.

Cancellation Through The Customer Service Number

You can save time and money by cancelling your ticket using the customer service phone number. The service allows you to protect yourself from coronavirus because of increased incidences in CNN.


  • With calls to the customer service number, you can get in touch with Jetstar staff to get information on discounts and flight trackers.
  • Set up interaction language.
  • Choose the cancellation option from the dropdown.
  • You’ll be connected to available agents. Follow the guidelines for joining today.
  • You can terminate your contract with the agent by asking them to send a cancellation process on your behalf.
  • Confirm the details of your flight before purchase, including the type of ticket, passenger name and all other credentials, with
  • Jetstar has a few tasks, to find out if you are eligible and how much it will cost you to cancel your booked (scheduled) ticket.
  • The value of the ticket will be adjusted based on the cancellation fee.
  • Confirm the response.
  • Before your booking is confirmed, you will receive a confirmation email or text message with all the details of your booking. You can choose to accept or reject this booking if there are any problems.

Jetstar Cancellation Refund Policy

Jetstar Cancellation Refund Policy

For short-haul flights

  • The Jetstar cancellation refund policy states that passengers will be required to pay the equivalent of 30-40% of the total airfare if they cancel before departure.
  • If the airline cancels your flight within 72 hours of departing, they can charge you a Jetstar booking cancellation fee of up to $200.
  • If a passenger cancels their flight or decided to not fly on the same day of departure, they won’t be eligible for a refund.
  • The passengers will receive a refund if the flight is canceled due to inclement weather, government regulations, a global pandemic or natural disasters. The company promises that they have enough seats to accommodate all canceled passengers, who can request free trips on the same route or travel vouchers for future flights with Jetstar Airlines.

For long-haul flights

  • Passengers won’t be able to get a refund under if their departure date falls in the specified dates (from 22nd March 2020 to 31st August 2020)
  • Jetstar charges customers who do not cancel their scheduled ticket before the risk-free deadline, these fees cover the costs associated with cancelling tickets after the opportunity.
  • If you cancel in the next two weeks, the airline can adjust your dates for no charge. Within 24 hours of selecting those new dates, however, the carrier charges a cost for revisions.
  • If a flight is cancelled due to weather, government regulations, issues replacing the canceled flight or if any of these factors leads to the cancellation of the original trip, no cancellation fee will be imposed on the passenger account.
  • For the safety of our customers, the refund window for flights and vacations ends when their risk-free period ends.
  • Jetstar understands that sometimes, the need for travel can arise out of nowhere. If you have made the tough decision to cancel your trip due to a family member’s illness or death, make sure to notify Jetstar and share all relevant documentations

Passengers must have a valid reason for canceling their flight before terminating the reservation or leaving the airport. There are many ways to contact an airline so that they can process the cancellation and help the passenger through their ticket change.

Frequently Asked Questions – Jetstar Flight Cancellation Policy

There are various ways to cancel your Jetstar reservation, including through the new mobile app, official website, airport counter or customer service. We suggest contacting customer service before you make the decision to cancel your booking in case there are any additional fees associated with canceling it.

Find an alternative airport location, or to cancel your flight online.

To cancel a Jetstar flight, a passenger has multiple options. These include using one of the mediums listed below and getting a refund value of -1- Online: Mobile App, website2- Offline: Airport counter, Customer service number, Official airline outlets

If you cancel a Jetstar flight within 24 hours of booking, the following benefits are offered:-1- Full refund.2- Travel voucher.3- Free change.Upon delivery of ticket confirmation email, refund less $40 for your ticketing fee and your payment card.”

Airline counters let people change their flights and purchase the tickets in the call centre itself. Call centres make it easy to find the best deal on flight attendants.

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