In-flight Wi-Fi Providers with the Airlines They Serve

People expect to have Wi-Fi access everywhere – on the ground, in the sea, inside rooms, and of course 35,000 ft in the skies! But then airlines can’t afford to offer in-flight Wi-Fi service onboard their aircraft without one necessary factor: an in-flight WI-FI service provider.

Airlines are in a frenzy to find the best in-flight Wi-Fi provider. They want to make sure that their passengers have high-quality service. They are constantly trying to make distinctions between potential providers, so they create the in-flight Wi-Fi lineup that passengers need.

Airlines seeking to invest in the in-flight Wi-Fi market have a selection of companies providing their in-flight Wi-Fi services.

What Is An In-flight Wi-Fi Provider?

In today’s age it’s en vogue to have Wi-Fi wherever you go, whether it be a mountain retreat or an airplane. An In-flight Wi-Fi provider equips global aircraft with air-to-ground network and satellite technology in addition to providing internet connectivity for passengers onboard airplanes.

Technology Used

In-flight Wi-Fi provides passengers with a variety of speeds, so they can plan their web experiences before take-off. Airlines use Air-to-ground (ATG) and Satellite technology.

  • Air-to-ground (ATG) Wi-Fi

Instead of being connected to ground towers, the antennae installed under a plane send and receive signals through on-board cellular towers that are operated by satellites. This model is only disconnected when travelling over large expanses of water or in remote parts.

  • Satellite Technology

In this system, modified antennae above an aeroplane’s fuselage receive signals and then transmit them back to the stationary antennae high in the receivers. These satellites have been a requirement for newer models with better speeds.

When direct Wi-Fi isn’t accessible, satellite-based Wi-Fi can be expensive to install and lose connectivity as the aircraft flies away from the satellite.

There are still different airlines that take different technologies. Each airline takes the technology that’s best for them and helps make their customers feel comfortable.

Prominent In-flight Wi-Fi Providers

More and more airlines are offering in-flight Wi-Fi, which is a growing trend in the airline industry. In Europe, there are three popular Wi-Fi providers (United States alone has three) with many other countries following suit.

Gogo

Gogo is an in-flight Wi-Fi service provider based in Chicago since 1991. It has serviced over 10,000 aircraft with in-flight Wi-Fi and is one of the leading internet providers.

The American in-flight internet company debuted its air-to-ground Wi-Fi system early on American Airlines in 2008. Since then, the company has steadily been growing since it’s been added more of the airlines to its conglomerate. Gogo also created an in-flight entertainment system, Gogo Vision® – Detroit and then later showed up on many of American Airlines.

Aeroméxico launched the latest high-speed 2Ku satellite-based Wi-Fi for flights in 2013. It employs two Ku-band aerodynamic-supportive antennae to increase uploads and downloads simultaneously.

Its aviation partners comprise world-leading airlines, including:

  • American Airlines,
  • Virgin America,
  • AirTran Airways,
  • US Airways,
  • United Airlines,
  • Alaska Airlines,
  • Delta Air Lines,
  • Aeroméxico,
  • Japan Airlines,
  • Air Canada,
  • Virgin Atlantic,
  • GOL Linhas Aereas,
  • International Airlines Group (IAG),
  • Air France,
  • Virgin Australia, and
  • British Airways.

Passengers can connect to Gogo in-flight Wi-Fi in different ways. Connecting when your flight is above 10,000ft altitude and paying for service with a credit card is one option. Another option is logging in before your flight to pre-purchase access to the internet.

You can choose the plan that suits you best. We have a range of health and fitness plans to suit different lifestyles and preferences.

Wi-Fi PassPrice (in USD)
1-hour access (consecutive access valid for 30 days after purchase)$7.00
1-day plan (24 hours continuous access lasting for a year after purchase)$19.00
1-month pass (monthly access on any partnering Gogo flight)$49.95
1-year plan (yearly internet access on any partnering Gogo flight)$599.00

You can get a broadband internet package exclusively for domestic flights (except for Delta Air Lines monthly plan) across the United States, Mexico, and Canada.

Viasat

Viasat provides of high-speed satellite communications and internet. Viasat is also one of the companies that played a big part in introducing telecommunications through satellite connections with Boeing in 2001.

One advantage of this company is that it has its own high-speed satellites and doesn’t need other companies to provide it with satellite technology. It launched its highly accurate ViaSat-1 Ka-band satellite in 2011, which was the highest-capacity satellite at the time.

The California-based satellite broadband company has seen its in flight Wi-Fi service that is powered by high bandwidth satellites is a natural addition to the mobile and wearable technology space.

ViaSat-2, a Ka-band satellite, was bought by ViaSat in 2018 and launched in 2017. Three more satellites will be bought for the company (ViaSat-3) and are scheduled to launch in 2019. ViaSat-3 has been commissioned to deliver a huge capacity of over 1 Terabit per second (Tbps) and a few satellites around the world don’t come close to its size.

Viasat’s partnering airlines are as follows:

  • JetBlue,
  • Qantas,
  • El Al Israel Airlines,
  • United Airlines,
  • KLM Airlines,
  • Icelandair,
  • Virgin America,
  • Scandinavian Airlines,
  • American Airlines,
  • Finnair Airlines, and
  • Delta Air Lines.

Many airlines use Viasat’s in-flight Wi-Fi services. Sometimes these companies partner with other service providers. JetBlue is one of the exceptions that the airline will charge for their Wi-Fi plans.

JetBlue offers free Wi-Fi on all of its flights while United has a monthly subscription plan of $49 for flights in North and Central America and $69 for global travel

Panasonic Avionics Corporation

Panasonic Avionics designs and engineers beacons that offer fast, reliable, and secure internet access for commercial flights heading in every direction. Founded in 1979 by the Japanese electronics manufacturer Panasonic, this California-based satellite satellite company offers internet services for all airlines worldwide.

Airlines that offer their reputable Ku-band in-flight Wi-Fi services include:

  • Travelers can find the best airports to choose from when flying between John F. Kennedy, Auckland, Vienna, Frankfurt, Paris and Toronto.

Compare the different airlines’ in-flight Wi-Fi costs, including their fees, speeds and length of service.

Thales Group

Thales Group has technology in defense, security, and aerospace. Thales Group provides a range of market-specific solutions such as medical treatments and digital identity services.

We offer an Avant and Wi-Fi solution for air travel. You can access both services, based on ground and satellite connectivity, with a fixed price throughout different airlines using a combination of air-to-ground wired and satellite signals.

Thales is an innovative in-flight Wi-Fi service offered by many airlines. United Airlines is one of those carriers.

Global Eagle Entertainment

Global Eagle Entertainment is a California-based leading full-service platform offering both in-flight entertainment content and internet connectivity for the airline industry. Global Eagle provides different air carriers and many travellers with Wi-Fi internet access, video content, digital commerce, and information services.

Row 44 is a company that provides satellite services. Its acquisitions in 2012 and its increased use of satelliet technology has increased its operations and services.

Presently, it operates under the new brand name, Anuvu, after undergoing resale and rebranding in May 2021. Its aircraft clientele includes: private jet operators, and army generals

  • Southwest Airlines,
  • Icelandair,
  • Norwegian,
  • Turkish Airlines,
  • Air France,
  • FlyDubia, and
  • LOT Polish Airlines.

Other notable in-flight Wi-Fi service providers are:

  • Inmarsat
  • SITAONAIR
  • TTNET

Challenges Facing In-flight Wi-Fi Providers

  • Affordability

Air travellers complain about the cost of internet access on international flights. While domestic flights offer cheaper internet access, international flights are more expensive.

People have come to expect free in-flight Wi-Fi on air now that it used to be just for a luxury. It will cost more than classic internet wifi but it can also satisfy customer demands.

  • Reliability

We provide the best possible in-flight Wi-Fi internet service to more than 200 airlines around the country. Factors such as restriction zones, weather conditions, cost of installation and maintenance, satellite switches, flying over remote areas, e.t.c., all contribute to how reliable this service is.

In-flight Wi-Fi doesn’t always work when flying in bad weather. These providers constantly invest in providing equipment that can operate efficiently in this type of conditions.

  • Global Reach

Domestic flights across the US and Canada may interfere with international connections. They are generally more affordable and offer more individualized in-flight Wi-Fi services.

Businesses should overcome the challenge of the constantly changing technology with better communication solutions.

Conclusion

Airlines need better ways to provide in-flight Wi-Fi internet access. With lower prices, combined with better speed and coverage, as consumers we have more choices where and when we want it.

Many airlines currently use in-flight Wi-Fi services. One does not have to worry about the current situation of airline Wi-Fi, for any airline can maintain a quality service by utilizing multiple providers.

Different airlines offer different Wi-Fi packages that match their service. Some of them provide free internet access while they’re on board, while others only provide wifi when they’re in the seats, at the gate.

Despite improvements with technology, and more effort from service providers, in-flight Wi-Fi will remain a permanent feature of airplanes.

Commonly Asked Questions

What Is In-flight Wi-Fi Service?

The internet is an important thing to have when you fly because it provides convenience and connectivity. In-flight Wi-Fi service allows you to use the internet on your devices as soon as you get on board.

Who Provides In-flight Internet?

We provide internet onboard planes. Our goal is to offer more in-flight wifi capacity and at a much lower price than currently exists.

How Do I Get In-flight Wi-Fi?

To board your next in-flight Wi-Fi equipped aircraft, you need to connect to the particular airline Wi-Fi network.

References

  • https://www.seatmaestro.com/guide-to-in-flight-internet-options/#:~:text=GoGo%20Internet%20is%20the%20predominant,Japan%20Airlines%2C%20and%20Virgin%20America.
  • https://www.makeuseof.com/tag/flight-wi-fi-know-wasting-money/
  • https://www.netspotapp.com/haswifi.html
  • https://www.gogoair.com/about-gogo/
  • https://www.gogoair.com/for-passengers/
  • https://www.viasat.com/about/newsroom/blog/in-flight-wi-fi-origins/
  • https://www.viasat.com/business-and-commercial/aviation/commercial/inflight-connectivity/
  • https://library.ucsd.edu/sdta/companies/viasat.html
  • https://www.viasat.com/about/who-we-are/awards-history/
  • https://www.united.com/ual/en/us/subscription/wifi
  • https://upgradedpoints.com/travel/airlines/how-airplane-wi-fi-works/
  • https://www.panasonic.aero/our-story/
  • https://www.thalesgroup.com/en/connectivity-solutions#connectivitysolutions
  • https://www.aviationpros.com/home/company/11273178/global-eagle-entertainment
  • https://www.aviationtoday.com/2012/11/08/global-eagle-acquisition-buys-row-44/
  • https://www.businesswire.com/news/home/20210524005893/en/Global-Eagle-Becomes-Anuvu
  • https://www.anuvu.com/
  • https://media.uk.norwegian.com/pressreleases/norwegian-first-with-in-flight-wifi-on-european-flights-577856
  • https://media.uk.norwegian.com/pressreleases/norwegian-becomes-first-low-cost-airline-to-introduce-free-wi-fi-on-intercontinental-flights-2821527

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