Hainan Airlines Cancellation Policy – 2022[updated]

Preparing for emergency situations teaches many lessons. The last thing we want to happen to us is to have a cancellation leave us with nothing to show. Hainan Airlines helps its passengers stop right before any incident and get all the refund they deserve when things go wrong.

If you can’t decide whether or not to stay in your hotel and purchase travel insurance, don’t worry. Make sure that your vacation doesn’t go wrong by reading this section of detailed information on Hainan Airlines’s cancellation policy.

Hainan Airlines Cancellation Policy 

It’s easy to cancel your airline tickets without any worries. Our staff is always available to help. If you want to know more about the Hainan Airlines rules and policies, check out their website.

  • If a day before departure you notice the page is giving you error messages, issues with the booking or if there’s a price difference. You can cancel your flight and receive a refund at any time within an hours of booking.
  • If passengers miss out on the free cancellation window, they will be levied with a Hainan Airlines cancellation fee. The tickets must be booked at least 7 days before the departure date to be eligible for cancellation.
  • Passengers can make the cancellation of their flights both online as well as offline. The method varies according to the originating and destination points of departure.
  • Hainan Airlines cannot cancel a ticket for you if it has been purchased with the help of an agency. However, the traveler may be able to contact the agency (the company that sold them their ticket) to make a cancellation.
  • Whoops! You booked two tickets by accident. The airline allows you to cancel the ticket right away if you can find a cheaper fare. You need to pay for a cancellation fee if it’s after the 48 hours before departure.

Hainan Airlines 24 Hours Cancellation Policy 

Cancellation becomes easier during the time of difficulties like when an airline is as cooperative as Hainan Airlines. Hainan Airlines comes with so many benefits, such as its 24 hours cancellation policy; and those benefits may include seat selection, flight options, luggage allowance and rest period.

  • If you are looking for a flight, please make sure that it’s booked at least 24 hours before the flight takes off. If you’re putting in your itinerary seven days or less, it must be cancelled free of charge with any other airlines.
  • It’s up to the airline’s discretion when passengers can no longer go on its flights. Some airlines may allow for cancellation until the day of, or offer a full refund if the passenger cancels in advance.
  • Classic airline tickets that have priority access to passengers if the flight is changed within 48 hours only. Parties who wish to cancel their ticket will receive a free cancellation window just one hour prior to the departure time of their original flight.

Hainan Airlines Cancellation Fee

You are encouraged to take full advantage of the ample amenities during your trip with Hainan Airlines. However, if you fail to follow the minute policies of the airline, you may be given a small charge.

  • If you wish to cancel your Business Class or First Class tickets within 5 hours of departure, or after 14 days of the buying date, you will be charged a 10 percent fee on the total ticket amount.
  • You’ll pay a total of 5 percent of the original fare plus taxes and fees on any tickets booked under Economy Class.
  • Economy tickets bought at a discount of up to 40 percent will be charged 20 percent of airfare. For cancellations longer than 6 hours before departure, airline loses the proceeds from the sale.
  • If you buy economy tickets at 10 to 40 percent discount, they will only be charged 30 percent of the airfare. If you need to cancel your ticket within or 6 hours of departure, you will not be charged any cancellation fee.
  • You’ll be able to buy Economy-class tickets for a 40 percent discount, saving the original ticket fare and the cancellation fee, as long as you buy them within 6 hours.
  • On discounted Economy Class tickets, the airline would charge 50 percent of the airfare. Losing your seat up to 6 hours before departure is not a problem for us.
  • When you book your trip through our website and we receive a cancellation request, you will not be charged a full fare cancellation fee. You will only be discharged for the airfare with no fees.
  • You would not have to pay any money if you reserve your travel and then later cancel due to any changes, such as losing health insurance or not being able to reach your destination.
  •  The cancellation fee is usually more for international routes than domestic ones. In most cases, the cancellation policy on international flights is larger.

How To Cancel Tickets On Hainan Airlines? 

Hainan Airlines has changed the way that travelers experience travel and touring. They are changing how people think about baggage, cancellations, price changes, as well as other topics.

We support different types of canceling. You can do the old school offline option or the new online- one. Choose whichever you want!

Step By Step Guide To Cancel Your Hainan Airlines Ticket Online

Cancel Your Hainan Airlines Ticket Via A Call 

Cancel Your Hainan Airlines Ticket At The Airport 

If you need to cancel your tickets, the airline will charge a fee. It is a small amount ranging from $50-$100. The fee can be paid before cancelling your tickets in the same way you paid for your booking if you don’t pay the fee being charged by the airline you will be cancelling with.

Hainan Airlines Refund Policy 

Hainan Airlines provides a number of benefits for their passengers. Use the article below to learn about what your rights are and how to get your money back if your flight is canceled.

  • If you cancel your ticket within the first 24 hours, you’ll benefit from a 100 percent refund. All you have to do is to book it a week before your travel date, less only the fee of 10 percent.
  • If the passengers have booked a ticket for an economy class, the airline would charge the airfare on their first use of the ticket. Meaning, they would not refund any additional charges if they were then to not use their ticket.
  • A refund usually takes 7 to 20 business days to reflect into the account. If a booking has been made via credit card, the refund will be reflected in the same way.
  • If the passengers have paid for their flight with cash or cheques, the airline will coordinate the refund process in their desired account.
  • We only provide refunds on tickets if they were purchased as refundable. Flights that people purchase non-refundable are not eligible for a refund.

Hainan Airlines Cancellation Compensation

We want to make a culture of healthy choice. Hainan Airlines initiates and facilitates the implementation of education on a variety of health-profession related topics, both in and outside the airport.

  • If your flight has been cancelled, it could be assuming the next alternative flight would be arranged for the same itinerary. If you do not wish to take the next flight, you can apply for a refund for all of your money.
  • Airline passengers can be provided with food, drinks and more services during the delay. We offer comfort due to our lavatory service.
  • The passengers are offered complimentary drinks and meals during their flight, or in the case of a delay to the next flight. If a substitute is found, they might be able to stay in an available hotel.

Frequently Asked Questions: Hainan Airlines Cancellation Policy

Yes, you can cancel your reservation online if you booked the tickets in the same way. The Hainan Airlines cancellation policy states that changes or cancellations have to be made via the source of booking. If you have taken the help of an agent or travel agency in booking your flights, contact them for cancellations and refunds.

If an airline cancels the flight without notifying the passengers, they can provide a refund. The airline will set up a new flight as soon as possible. If you do not wish to take that flight, you may cancel and receive your money back.

Yes. Airlines provide complimentary food and drink to passengers during both the trip and in between. Sometimes, airlines have alternative flights with a discount and time restrictions. If you are considering this option, talk to ground staffs for coupons.

Hainan Airlines follows all the protocols to ensure the safety of passengers. People travelling with this airline must take a COVID test approximately 2 days before their trip. Masks and face shields are provided by Hainan so that passengers can maintain their health and stay safe.

Hainan Airlines is one of the most popular airlines in China and they always work to minimize the cost of their prices. Their cancellation fees are very reasonable. Plus if you successfully cancel, no fees apply. If you have further questions contact them directly when booking your ticket or emailing with a cancellation question.

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