Complete Guide To Connect Cathay Pacific Wi-Fi 2022

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Airlines like Cathay Pacific provide in-flight Wi-Fi to allow people to stay connected with their friends and family while traveling.

Cathay Pacific operates flights in and out of Hong Kong International Airport. It is the dominant airline in the region, operating a fleet of 188 aircraft as of 2021.

Cathay Pacific Wi-Fi Timeline

Cathay Pacific returns in-flight Wi-Fi to its planes. This allows travelers to stay connected on long flights and make their journeys more comfortable.

Following the launch of internet services aboard its Airbus A350 fleets, Panasonic’s eXConnect Ku-band network, passengers increased their need for in-flight internet. The airline responded accordingly with a service plan.

Gogo developed its technology specifically for aircraft passengers. It features point-to-point 4G connectivity on the Boeing 777 and Airbus A330.

Despite delays caused by the Covid-19 pandemic, and other issues, the installation is still being rolled out and will not be fully operational until 2022.

Cost of In-flight Wi-Fi On Cathay Pacific

Cathay Pacific charges less because they don’t charge when you use Wi-Fi. They offer free in-flight Wi-Fi on all flights, so first-class passengers can be productive on their trips.

Cathay Pacific offers 12 hours of Wi-Fi service on flights operated by the Lufthansa Group.

  Price (in USD)
1-hour $9.95
6-hours or less $12.95
Above 6 hours (full flight) $19.95

How To Connect To The In-flight Wi-Fi?

  • Turn your device to airplane mode.
  • Turn on your mobile Wi-Fi.
  • Join the “Cathay Pacific” hotspot.
  • When you enter the Wi-Fi portal, it will open. If it doesn’t, type “wifi.cathaypacific.com” in your browser and press search.
  • Choose your proposed subscription plan and purchase.
  • We will follow up with you on the status of your order. If everything is okay, you’ll get a receipt and login information in an email.
  • Click on the ‘Login’ button on your screen and enter your username, password, or ID number to get access to Wi-Fi.

Cathay Pacific Airplanes With In-flight Wi-Fi Services

Currently, airlines offer in-flight Wi-Fi to their customers who are flying in one of their airplanes.

  • Boeing 777-300ER (three-class passengers’ seating) – 16/20
  • Boeing 777-300ER (four-class passengers’ seating) – 20/28
  • The Airbus 330-300 (a 2-class passenger’s seating with the Business Class location in a 2-2 layout)
  • There are two classes of passengers: business and economy. The seats in business class have 2-3-2 layout, while economy class has 3-2 configuration.
  • All Airbus A350 airplanes
  • All A321neo airplanes

How To Determine Flights Offering Wi-Fi On Cathay Pacific?

  • To determine whether your plane offers Wi-Fi services, go to the “Wi-Fi and connectivity” page. That will give you the opportunity to view how many other passengers are flying on that day, as well as a link to check the “flight status.”
  • Typing your departure date into the search bar and following the link shows you all the best flights from Google Flights.
  • Talk to a flight attendant and let them know that you need to use Wi-Fi so they can inform passengers.
  • Fly in from anywhere with a Wi-Fi enabled airplane. Make sure you have your device charge and carry it on the plane so you can connect to the Wi-Fi from anywhere.
  • You have a forecast for the status of your flight departing on four days ago, on the present day, and for the flights following six days.
  • Look for other departures for different date. It’s easy to find any departures at any time using our website.

Features Of Cathay Pacific Wi-Fi

  • We can provide streaming coverage only when the air pressure is 10,000 feet and above.
  • A total of 38 individual private cells that are installed in the aircraft offer passenger Wi-Fi service.
  • On Airbus A350, you can:Access Cathay Pacific websites and allied websites (in first-class)Comfortably send and receive emails.Surf the web when necessary.Shop online if you need to.Check social networks on your brand-new device with the helpful sat-nav app automatically formatted for your region.Pay for Wi-Fi with Discover, Diners Club, JCB, China UnionPay (credit), Visa, MasterCard, American Express, AliPay, UnionPay or any other worldwide credit or debit card on board.
  • Access cathaypacific.com and allied websites (in first-class)
  • Send and receive emails.
  • Surf the web.
  • Visit online shops.
  • Browse through your social networks.
  • When you travel internationally, it is important to have a way to keep in touch on your phone. Some companies offer data service while others require that the person switch to their voice or SMS app, or use and data backup option like Google voice which still works when turned off.
  • Pay for Wi-Fi using just about any card. You can pay using Discover, Diners Club, JCB, China UnionPay (credit), Visa, MasterCard, American Express, AliPay or UnionPay.
  • On Airbus A321neo, A330, and Boeing 777, you can:Access Cathay Pacific and other allied websites. Search for destinations online. Browse the Map App. Our directory connects you to airlines for tax-free shopping and offers information about destination options in first class. Connect to your social networks using the iPad Wi-Fi + Cellular hotspot. Visit our partner shops around the world or find an award show near you whether its OpenTable or Tripadvisor! Connect to Apple Pay or other payment systems with Visa, American Express, MasterCard, UnionPay, AliPay, Diners Club or PayPal
  • Access cathaypacific.com and other websites related to travel, or the airline’s mobile app, which offers tax free shopping in different destinations, as well as destination guides.
  • Send and receive emails.
  • Surf the web.
  • Visit online shops.
  • Connect to your social networks.
  • Whether you’re paying for Wi-Fi minutes using traditional banking methods or using the different e-payment options we have available, you’ll find that we’ve made the option much easier.
  • Text messages are unavailable in the United States. Data is expensive and sapped from your cell bill abroad.
  • When you’re abroad, you can use roaming and text but can only use Data on Airbus A350 fleets.
  • Different data service providers charge different rates for roaming. We recommend contacting your provider in order to find out how much you’ll be charged.
  • We provide flights to North America, India, and the Southern Indian Ocean and you must not expect to have Wi-Fi on those flights.
  • Docking of aircraft often takes place an hour and a half before the arrival for takeoff, which means that Wi-Fi is unavailable for use during descent.
  • Disconnection might occur due to satellite switches.
  • Airplanes with Wi-Fi connections are limited. People wanting these can check in online before their flights.
  • For up-to-date reviews check our 1-hour plan. This will help you monitor the performance of your site during periods of outage.
  • You can switch between devices on our website but you cannot use two or more devices with the same login information simultaneously.
  • We offer Wi-Fi that is available on all devices. Our services are great and easy to use with free software like internet browsers, operating systems and apps.
  • Take a look at our FAQ section for answers to all kinds of important questions you might have about in-flight Wi-Fi.

Cathay Pacific Airplanes With In-flight Wi-Fi Services

Currently, the following is that many planes provide in-flight Wi-Fi on select international routes.

  • Boeing 777-300ER (three-class passengers’ seating) – 16/20
  • Boeing 777-300ER (four-class passengers’ seating) – 20/28
  • Airbus 330-300 is a plane that seats up to 36 passengers in 2 rows of 24 passengers each with a 2-2 layout.
  • Airbus A330-300 (two-class passengers’ seating in 2-3-2 layout in Business Class) – 16/18
  • All Airbus A350 airplanes
  • All A321neo airplanes

How To Determine Flights Offering Wi-Fi On Cathay Pacific?

  • To find out if your flight will have available Wi-Fi services, visit the Wi-Fi and Connectivity page to get the ‘view flight information’ link.
  • Try it out and give us a visit–once you’ve found your flights, all you have to do is type your ticket information into our website.
  • The Wi-Fi-enabled signs will determine whether or not your flight has Wi-Fi, or your destination airport.
  • Airlines have Wi-Fi throughout the tranportation planes, making them easy to connect to.
  • You can view whether there are available flights at any time. You do not have to worry about the status of your flight.
  • You can find out the time that your flight leaves according to the destination and date.

Discounts, Promo Codes, Or Coupons For Cathay Pacific Wi-Fi

Cathay Pacific gives customers a coupon for a free hour of Wi-Fi on flights. Customers can use these coupons right when they get their boarding pass, but they have to claim the coupon within an hour before takeoff.

Following these steps will help you take advantage of your complimentary Wi-Fi system.

  • Find the hotspot that is right for you and make a reservation using these steps.
  • Scroll down the pop-up Wi-Fi homepage to get a list of options for free Wi-Fi.
  • Please use the boxes to input your flight number. If you have any further questions, please contact our friendly customer service team at
  • The QuickStep platform provides affordable insurance. All you need to do is enter your personal information and then choose what coverage best fits your needs.
  • Please submit your inquiry on the following page to have someone call you back.
  • The next page will show your promo code if available. You’ll be given a promo code automatically when the voucher code field is clicked on.
  • Return to the Wi-Fi homepage, click on the ‘Redeem’ text and it will take you back to the screen where you can enter your voucher.
  • Paste your code on the next page
  • Register if you need to update your account settings. You are also able to input notifications for when you follow someone or when they follow you.
  • Get one free hour of browsing, streaming, emailing and other activities.

Service Provider Of Onboard Wi-Fi For Cathay Pacific

Cathay Pacific Group uses Panasonic in-flight internet service for their Airbus A350 fleets from Gogo, while the Boeing 777 and Airbus A330 aircraft fleets travel with the assistance of Gogo.

In 2020, due to the risk of a deterioration in customer service offered by different companies partnering on the airline’s Wi-Fi service, Deutsche Telekom was brought to help coordinate the experience across all their internet-enabled jets.

The Portal would be synchronized between the carriers which would start with a carrier’s A350 aircraft and then proceed to aircrafts of Boeing 777 and Airbus A330.

In-flight Entertainment On Cathay Pacific

Cathay Pacific provides in-flight entertainment for the whole journey. Capable of 8 hours per day and limited to each seat’s screen, our in-flight experience is designed to power travel which leaves no space for boredom.

From new releases to old time classics, you will be captivated with the most extensive collection of entertainment content in the Asia Pacific throughout your flight.

Cathay Pacific revealed those exciting new honors to the world on 1st January 2022. That marked the Hong Kong carrier as the first airline in Asia to launch HBO Max Original content on its in-flight entertainment.

Customers can now easily enjoy 200 hours of content on HBO Max featuring the latest Hollywood movies, TV dramas and box sets, music videos, podcast and all kinds of other amazing content.

Not just that, UK-based airline SkyTeam made the first step in deciding to equip their fleet with 4K ultra-high-definition digital in-flight entertainment monitors so that every seat would have these latest VR devices as part of their newest Airbus A321neo.

Find out what entertainment is available on every flight. You can request to be updated with new movies, TV shows and more when you’re at the airport.

Most Common Questions

What Is The Speed Of Cathay Pacific In-flight Wi-Fi?

Cathay Pacific Wi-Fi provides up to 3Mbps of internet on its Airbus 350, while the Boeing 777 and Airbus 330 get 10Mbps due to Gogo’s latest satellite technology.

Which Fleet Offers Wi-Fi Service On Cathay Pacific?

In-flight Wi-Fi is available on selected Boeing 777 and A330 aircraft but installed on the entire Airbus A350 and A321neo airplanes.

Can I Send SMS Text Messages Using Onboard Wi-Fi?

With the WhatsApp, iMessage, and Facebook Messenger all-in-one, you can send and receive messages with Wi-Fi. Data roaming and SMS messaging are only available on A350 fleets, while your service provider fees might apply.

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