Bahamasair Cancellation Policy – 2022[updated]

When traveling to the Bahamas, life unfolds and sometimes plans go by the wayside. When arranging your trip with us, we give you maximum flexibility because our policy allows you to change or cancel your flight as many times as you like before departure without incurring high fees and penalties. Let’s understand a bit more about the policy.

  • All in all, there is no refund after the booking and payment of transportation has been made. No passenger has a right to cancel their travel plans once they have booked them.
  • Cancel any Bahamasair flight booking by texting the name of your destination to (919) 831-7859 or calling 1-724-832-5846.
  • No airline requires cancellations within 24 hours of booking. However, if changes need to be made or you need to cancel a reservation that is 7 days out, this policy is followed.
  • We offer to give any unused portions of the ticket a refund in exchange for the cost of another ticket class
  • The travel insurance plan you purchase either through the Bahamasair reservation portal or via the Bahamasair customer service number is only covered if your trip is booked on that site in the first place.
  • If the flight schedule of Bahamasair is changed, passengers could use the unused value of their ticket to fly with another airline or for seats/baggage payment in case a refund will be issued by Bahamasair. Passengers would be contacted through an email and receive all the information they need in order to rebook their trip.
  • When a passenger makes a request for a refund, the airline will contact them within 7 days. But if the ticket does not qualify for a refund, the airline will not contact the passenger.
  • Bahamasair’s non-refundable ticket policy can’t allow refund even if there is a possibility of the flight cancellation. While insurance paid will happen to be covered according to the provider, Avianca passengers are able to claim a refund if they purchased their tickets with travel insurance.
  • Bahamasair has a fluctuating policy when it comes to cancelling your flight. The type of fare you booked and when you booked it differs whether you will get to fly or not.
  • Bahamasair has a very strict policy on cancelling flights. Because it may not be possible to get a refund once the first flight commences, people need to give themselves ample time to make mistakes.

Bahamasair 24 Hour Cancellation

We expect all of our flyers to provide us with accurate information and respond to our cancellation requests. If there are any problems, cancellations, complications, or solutions that arise that we cannot answer, we will refund the full cost you paid for your ticket at no fee.

  • Bahamasair will process the refund. When cancelling the booking within the 24 hour window, we take the funds out of your bank account’s on hold zone and send them to us. If this doesn’t happen, contact your bank for more information.
  •  Claim your travel insurance before you fly. Many of the airlines in our network offer a 24 hour cancellation policy.  Dubai Air, for example, requires cancellations to be made by midnight 12 hours before the scheduled departure time.
  • To make a reservation with Bahamasair, people can call (1-800-439-8632) and speak to a customer service representative. If it’s not booked yet, then the passenger will pay the price of the fare.
  • Abacaoag does not apply for travel agency tickets. If purchasing a paper ticket or partially flown reissued ticket visitors should call their flight fewer than 24 hours before departure.

Bahamasair Cancellation Fee

Bahamasair allows passengers to cancel their reservations up to 48 hours prior to a scheduled departure. The fee is 50 USD per passenger per ticket.

If a passenger arrives at their destination without any re-routing paperwork it will be considered a no show and they may be charged the flight cancellation fee.

Bahamasair Ticket Cancellation Process

Canceling a reservation can be requested online, through the phone and in person. Click on the following section to find out the different ways in which you should contact Bahamasair

Ticket Cancellation Online

Air tickets can be refunded or canceled as long as there is flight availability. Here’s the step-by-step process to explain how these refunds work.

  • Bahamasair.com is a website where you can buy flights to the Bahamas. We provide you with the latest information such as airfares and airport schedules.
  • Enter a six-digit reference code along with the passenger’s last name. Click on Manage your Booking button to find your flight booking.
  • Choose the flight itinerary tab that needs to be canceled and then click on the ‘Cancel’ tab to proceed.
  • Unfortunately, passengers do not have the right to an exchange, refund or deviation under Bahamasair’s cancellation policy.
  • By clicking on the ‘Cancel’ tab, passengers can find out if the fare rules associated with their booking allow cancelation or not.
  • If the booking is eligible for a Bahamasair ticket cancellation refund, Bahamansair will show the passenger how much they will get back at check-in.
  • If you made an airline booking through our website, but don’t want to complete the reservation, you can “cancel” your trip by pressing the “Cancel and Request a Refund” link
  • Passengers have the option to request a cancellation before their cruise begins. They might receive the refund in 7-10 working days and the original form of payment.
  • Passengers get a Bahamasair Cancelation Confirmation email so they know when a requested flight to their desired destination is canceled.

Ticket Cancellation Over The Phone

One of our executives can help passengers who need to request tickets be canceled. This is helpful, as sometimes a passenger might not want to initiate the cancellation and wait for their refund.

  • Provide your Airport ter for the executive. The executive will change your reservation, and you will receive an e-mail with a confirmation of the new reservation.
  • The executive need to properly go through the fare rules associated with your flight booking and make sure it is eligible for a Bahamasair refund, or not.
  • You can cancel flights for any trip if you do not use the leg of the flight or have a flight cancelled due to bad weather.
  • After checking the fare rules, if your booking qualifies for a credit of the full amount, the agent will calculate the refund amount generated on your booking before deducting the Bahamasair cancelation fee.
  • After you agree on the Bahamasair flight cancellations, ask their executive to cancel the booking.
  • Depending on the time of your trip, you should expect the refund to be processed back to the original form of payment within 7-10 days.
  • You’ll also receive a confirmation of your Bahamasair cancellation to the email address that you provided at the time of booking.

Ticket Cancellation At The Airport

You can cancel your last-minute trip with ease. Just visit the airport before your departure and the representative there will help you.

  • Compose a Query to the Bahamasair trip cancelation counter and ask one of their representatives to cancel your booking.
  • If you received your booking info, contact us and we will provide your reservation detail
  • If your flight is a loss, you may find it possible to get a refund. Our agents will check whether your booking is eligible for the HBs 15% or 25% cancellation fee then.
  • When the airline decreases your ticket price, the agent will calculate how much you’ll get back. If your booking qualifies for the cancellation, then the airline will charge a cancelation fee.
  • Once you agree with the airlines ticket cancellation by Bahamasair, inform the airline immediately and ask them to cancel your payment.
  • We also notify people when their travels are cancelled. This is done with an email confirmation, which informs people of the status of their booking.

Bahamasair Flight Delays and Cancellation

Passengersflying with Bahamasair will get information about updates on known cancelations, delays, and diversions that can happen at the airport, before boarding, and on the flight.

Airlines will always let passengers know about things related to their flights and flight delays. By providing a phone number, they are able to reach you in the event of an emergency or if your flight is canceled.

If a Bahamasair flight is delayed or canceled, then our airline will reroute passengers on a different flight with available seats.

If a passenger is not able to get to their final destination or stopover on the expected arrival date due to a delayed flight caused by an event that was within the control of Bahamasair, Platinum Passengers are entitled for Bahamasair flights to be canceled.

Bahamasair is a leading airline, flying to destinations around the world, and we generally offer refunds for cancellations due to events beyond our control. In the event that a flight is cancelled, passengers usually enjoy their own meal, expenses, and accommodations.

Bahamasair’s policies on flight canceled compensation are summarized below:

  • If your reservation is non-refundable, you have to cancel the reservation before the scheduled flight if you want the full fare value of the ticket. Non-refundable tickets are not eligible for a refund and can be exchanged for a new one up to six months from the original date of issue.
  • Get your refund on the ticket if you need to. If it’s not the best option for you, we may be able to do something else.
  • If the passenger is traveling with a frequent flyer account, those points will be taken from the actual account if the customer has a credit card on file.
  • If you are traveling and need to switch travel dates, you must notify us within 6 months of the original date.
  • The Bahamasair flight cancellation policy is as follows: if you must cancel any itinerary, no matter when or where, there is a $200 cancellation fee. However, if you would like to reschedule your cancelation for later on a subsequent date, the airline will charge you for the rescheduling at the new departure date.

Bahamasair Flight Cancellation Compensation

If your flight is delayed, canceled or denied boarding while traveling from the US, passengers are entitled to compensation. They can get anywhere between 300 USD and 725 USD as compensation for their inconvenience.

In case your flight was delayed or canceled when you were traveling with Bahamasair, here’s what you need to do.

  • Contact Bahamasair at the airport and ask them to provide a confirmation in writing that your flight is delayed, or canceled citing the reasons behind it.
  • Store your onboard pass and other confirmation in a safe place before the flight takes off.
  • People on the plane are entitled to meals and refreshments if their flight is delayed for more than 2 hours.
  • We do not recommend throwing away all the documents that we need such as vouchers and a receipt.
  • Collect the evidence and proof of cancellations under Bahamas Air while they wait to find out what other people’s experiences have been.
  • Call the Bahamasair Refund Phone Number to find out how much it is likely to refund you and file a claim.

If your flight gets delayed, try to get a flight receipt from the airline and contact our customer service.

  • Bahamasair flight booking has been confirmed
  • For example, if the flight arrives at the final destination or a stopover for more than 3 hours later as compared to the original arrival schedule
  • In case of an alternate flight arrangement that arrives at the final destination or a stopover for more than 3 hours as compared to the original arrival schedule
  • If the passenger has been informed of their trip cancelation less than 14 days before the scheduled departure
  • If the departure of the flight has been from the United States and arrival as well.
  • If someone has already completed the check-in before the scheduled departure

Here is a summary of compensation in case of flight cancellations by Bahamasair. The amount varies with the number of days the delay is, and grows the further the customer’s total travel is from where the customer started flying from.

3 to 4-hour delayMore than a 4-hour delayNever arrivedFlight distance
300 USD300 USD300 USD1,500 km or less
525 USD525 USD525 USDflights distance more than 1,500 km
525 USD525 USD525 USDFlight distance between 1,500-3,500 km
425 USD725 USD725 USDFlight distance   more than 3,500 km

Here is the list of situations that qualify for the airline’s compensation if your flight was canceled.

Under 2 hours2 – 3 hours3 – 4 hoursOver 4 hoursNever arrivedFlight distance
150 USD300 USD300 USD300 USD300 USDAll flights 1,500 km or less
235 USD235 USD475 USD475 USD475 USDFlight distance between 1,500 km – 3,500 km
350 USD350 USD350 USD725 USD725 USDFlight distance over 3,500 km

Bahamasair Refund Policy

Bahamasair Refund Policy

Here are all the important considerations and highlights from Bahamasair’s refund policy.

  • Bahamasair offers different types of fares, some are refundable and other are non-refundable.
  • Non-refundable tickets are not eligible for refunds, but they can be matched up with a new event or reservation up to six months from the original date of sale.
  • When customers give their refund request for a delayed flight, the employees will contact them and tell them everything that is going on within 7 days of being placed.
  • Bahamasair’s transportation companies issue refunds to passengers within seven days of placing a direct flight cancellation request, as well as any other payments made in cash, cheque or other non-postable items.
  • Your ticket to fly from Bahamasair may be cancelled at any time before your scheduled flight departure. If you canceled your trip, the unused portion would be refunded and your original date can be rebooked within one year of the cancellation.
  • Provided you travel within one year of the date on the original pass, an unsold and unused ticket can be bought back for a small fee
  • If you are traveling and decide to use a partially paid for ticket, you can travel within one year from the flight date.
  • If the Bahamasair flight reservation is not canceled before it is scheduled to depart, rebooking or canceling your Bahamasair flight is not permitted.
  • If you book a trip through fully unused, within one year from the date of booking an excursionThere is no trip time limitation
  • Get even more value on partially used travel tickets when you re-ticket before their expiration date and start travelling right away with your unused ticket.
  • If the passengers trying to fly out of the Bahamasair scheduled departure terminal with a cancelled Bahamasair flight in hours, re-booking or no Bahamasair Flight Cancelation can be realized.

Bahamasair Flight Cancellation Policy – Frequently Asked Questions (FAQs)

Removing a Bahamasair ticket online is easy because we provide a link to Manage booking actions in the confirmation email. Follow the on-screen prompts to complete your booking cancellation.

If you can’t get in touch with us on our website feel free to contact our airline in the U.S using their email or telephone support numbers.

Bahamasair has a policy to cancel unused flight segments. Scroll down to see if you can get the value of the unused part refunded.

Booking a trip with a Bahamasair ticket allows for a refund, but only if your booking agreement you made (with your flight included) stated this. If the booking has a rule that provides the ticket cancellation refund, you’ll need to call our executive to find out if your return date changes or does not change at all.

Bahamasair understands the importance of customer satisfaction, so in case of a flight cancellation—the policy allows passengers to cancel their reservation up to 48 hours before departure with a Bahamasair cancelation fee of $50. You may also be eligible to receive either a full refund or a re-flight of your cancelled itinerary.

If a passenger did not show up for their flight, they would be marked as a no-show, and pay $250 USD to have the flight cancelled.

As part of our commitment to our passengers, we have a 24-hour risk-free policy. So if you purchase your ticket through our e-ticketing portal, Bahamasair app or by calling our Monday to Friday office at 800-945-0017, you are covered under the policy just in case you change your mind.

Here is what you should do in an emergency if your flight was delayed or canceled when traveling with Bahamasair

  • Contact Bahamasair to check if there is a problem with your flight. If the airline says your flight is delayed or canceled, they should provide a piece of paper with more details.
  • You need to carry your boarding pass, travel document, and any other information you may use such as your reservation number or telephone number.
  • If your flight is delayed for more than 2 hours, you are entitled to complimentary food and refreshments.
  • Come to us in the Bahamasair refund phone number. We’ll provide you a whole range of services so that you can make an insurance claim.

Passengers can get a refund without paying the fees if they provide specific reasons for the cancellation of their airlines ticket.

  • If you need any changes to your flight, one way can be cancelled, or the complete cancellation can be reached in 24 hours. Eventually the recipient will have to decide if she wants to cancel or not.
  • People should purchase their airfare as early as possible, to ensure they are able to find a seat on their travel date.
  • Most flights were cancelled because of the death of a passenger. Because of this, we cannot fly out to the Bahamas today.
  • The Bahamasair airline does not allow a reservation request for a flight delay of over four hours.
  • If the passenger has been informed of flight cancellations within 7 days before their scheduled departure

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